Privacy at Central Heating & AC Repair

Updated September 2026

What this policy covers

This policy explains what information Central Heating & AC Repair collects through this website and by phone, how it is used, and the choices you have. It applies to this site and to calls placed to our number.

Information you give us

When you call us, you may give us your name, phone number, address and a description of the problem with your system. We use it to respond, schedule service, prepare estimates and follow up on work.

Information collected automatically

Like most websites, our server records basic technical information such as your IP address, browser type and the pages you visit. This site does not currently run analytics or advertising trackers. If that changes, this policy will be updated to say so before it happens.

Phone calls

Calls may be recorded for quality and training where the law allows, and you will be told when a call is recorded. When our schedule is full or after hours, a call may be forwarded to another trusted local provider; in that case the details you share on the call are received by that provider so they can help you.

How we share information

We do not sell your personal information. We share it only as needed to provide service, such as with a provider a call is forwarded to, with payment processors, or when the law requires it.

How long we keep it

We keep service records for as long as they are useful for warranty, maintenance and legal purposes, and then delete them.

Your choices

You can ask us to update or delete the information we hold about you by calling the number on this site. We will confirm your identity before making changes.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.